The lease fee of $5 per month pays for support of the modem; hardware, and software, and connectivity.
If you own the cable modem and something goes wrong with it you are on your own to resolve and/or replace it.
They also may be unwilling to support connectivity problems.
This doen not seem fair; but there are many manufactures and models and you cannot expect them to know the quirks of all of them.
Here is a list of modems which are compatible to Charter Communications High Speed Internet
(I would advise you to stay away from 3-com equipment. their support is almost non-existant for consumer products)
What modem can I use?
Charter High-Speed Internet is compatible with most cable modems, including:
Motorola SB3100, SB4100, SB4101, SB4200 (Recommended), SB4220, SB5100 (Recommended), SB5120 (Recommended)
3COM 3CR29250, 3CR2940, 3CR29241
RCA DCM215, DCM225, DCM235, DCM245 (Recommended), DCM305, DCM315 (Recommended)
Toshiba PCX1100U, PCX1200, PCX1500, PCX2000, PCX2200 (Recommended), PCX2500
Com21 DP111, DP121, DP1110XB, DP1110 (Recommended)
D-Link DCM-202
Scientific Atlanta DPX110, DPX100 (Recommended)
Ambit AM3350-CM, AM3345-CM
Arris CM300
Belkin F5D5530-W
Best Data CMX300
Broadxent CM8601
Castlenet CXC150
Corsma Phazer
High Speed Surfing SM110, SM120
Linksys BEFCMU10, WCG200 (Wireless Gateway)
NetGear CM212
SA Webstar DPX2100 (Recommended)
SMC Networks SMC8002CM
Siemens Speedstream 6101
Terayon TJ615, TJ715 (Recommended)
Zoom TJ615, TJ715 (Recommended)
Good Luck.|||I also agree, what a great answer. Exactly what I needed. Thanks!
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|||Ambit MicrosystemsCorp. CM U10C018
Ambit Microsystems Corp. U10C019 Wireless Cable Gateway
Arris CM550A
D-Link Systems DCM-202 Ethernet/USB Cable Modem
Linksys WCG200 ver.2 Wireless-G Cable Gateway
Linksys BEFCMU10 Version 4
Linksys CM100
Motorola SURFboard 5120
Motorola SURFboard 5100
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|||Motorola SURFboard 5101
Motorola SURFboard 5102
Motorola SBG900
NetGear CG814WGv2
NetGear CG814WGv2-CMR
RCA DCM425
Scientific-Atlanta DPR2320
Scientific-Atlanta DPR2325/DPR2325R3
Scientific-Atlanta DPC2100
Scientific-Atlanta DPC2100r2
SMC Networks SMC8004CM
Thomson DCM425
Zoom Telephonics 5241
10-22
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|||Those are the Current listed modems supported by Charter.com as of 10-22-09.
Wish Yahoo would let me add a proper front page post to this thread as it's data has become outdated...
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|||any brand should work as long as its a CABLE modem and not dsl and check the speed variety on the box and u could probably ask a worker at the respective store...if i was u id stay with the one they provide u becuase if it breaks they replace it not u yes the 5$ is annoying but if u keep ur service for more than 1-2 yrs itll save u i had a non charter modem work fine for a 2 month period then died|||Most Cable service providers will provide a list of compatible brands/models on their web site, or just call them.
Once you get your new modem give your provider a call so they can 'Provision' your modem. No it won't work without it (been there dun that)
Good Luck
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