Ok so I have charter communications and its basic cable stuff. I have internet going in a modem and through my linksys wifi router. My laptop says I have bars but no internet acess. The modem is very old. Like 7 year. Is that why it doesnt work?|||Unplug the power to the modem and the router.
Restart the modem, wait a minute, restart the router.
If that doesn't help, call your ISP.
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